problems with bring a trailer auctions

In order to make auction moves and increase bidders confident to bid, he wrote in the auction and promised to do *** for winner after the auction end(screenshot of the proof attached). )November 22: Auction ended.November 29: Vehicle picked up.Why did this process take 2 months?During the auction, I never heard from the auction specialist. All Rights Reserved. Cancel it please. A week prior to the auction the customer was offered 115k by an investor who intended to resell the vehicle, following the auction the same investor lowered their offer to 105K due to the negative comments made regarding the vehicle. I have researched this situation on our end, and have been informed by our shipping team that there is an open investigation happening with Progressive, the transporters insurance. It's like the people on the phones at a physical auction. Ok if you know that going in. West Chester, Pennsylvania, United States. This is bad for the seller if the owner of this site is blocking people he thinks he does not like. Bring a Trailer. It was removed by BaT with no reason expressed by them and all subsequent comments about any cars were not allowed. No voicemail. Bring A Trailer still has not answered the facts. It states engine number matches documents or COA. FAQ. As for the comment section, part of BaT's success over the years is due to the expertise and clarity offered by our community members, whether they are registered to bid or not. Lot #165. BT is not what they advertise! If you want to buy a ridiculously priced car without ever getting to see it, this is the place to go. When the auction closes, the hold is released for losing bids. I have been watching many recent Things not meeting the reserve, and I assume that this is influencing their position on setting reserve prices. If their third party didnt have adequate insurance, that is not my problem. are prohibited. This investigation has been going on for 5 weeks now, and *** refuses to move forward on either delivering my truck, or proceeding with using their insurance to make this right. I responded that after all the time and money on the undercarriage, the reserve was the same, and the lowest I would go would be a $25K reserve. Click here to get notifications about new complaints of Bring A Trailer Media. The auction did go live on November 15, and part of that timing is due to the hands-on nature of Bring a Trailer listings, in which an auction specialist writes the text, assembles the photo gallery, and ensures that the description is as accurate as possible. It is standard procedure onBAT not to claim number matching anymore. It arrived with an inoperable gas and temp guage, as well as an oil leak and a gas leak from the gas cap that it came with. I would like this resolved immediately. They won't send a **** of sale as requested by the website. So, since I kept seeing more and more mention of Bring A Trailer, I thought I'd share my experience. It is so plain to see it is ridiculous. PrivateAuto is an end-to-end platform for individuals to buy and sell vehicles of all types. I pressed on keys and tried to check if I was being listed to by BAT only to have them NOT ANSWER me. I am wondering how many factual comments were removed in order to achieve a higher auction result in hundreds of thousand of auctions!!! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Bring A Trailer Auction Of 590-Mile S14 Goes South After Curious Commenters And Shill Bidding . After all, it's THEIR car. But the seller refused to fix the brake problem. on 4/7/2020 same bidder started an auction w near identical truck at $3333 on my credit card for my bid on 2014 Mercedes SL500 which I was not the low bidder on. Jan 2022 - Nov 202211 months. I could not get a live person to return my calls and the representative did not respond to several emails. It aims to be as transparent as possible, asking sellers for documents, maintenance records, photos and videos of the vehicles before listing a vehicle. Bring a Trailer is a auction company. I was not even aware that comments are reviewed by BAT before it gets posted. "Five years ago, BaT cars were still mostly going . Don't hold your breath on their winning bidders actually paying you. Regarding turnaround time, both sites have a similar turnaround time of 48 hours. You can NEVER get a real person, who gives a crap on the phone. Currently example the Frieghtliner Unimog at $7500 to start the auction Though we understand this customer is dissatisfied with the bidding on his car and believes that some of the comments are inaccurate, the fact remains that the car bid to that amount on that day, and this customer has done a good job of civilly responding to questions raised by the community. Car and Driver. The automotive auction platform Bring a Trailer, a popular destination for classic and collector car enthusiasts, recently announced a new sales record for . I sincerely wish that were true as I would like to use their auction site.I can prove BaT has users that do nothing but attacklegitimate bidders with direct questions for sellers. The investor owns many other vehicles and planned to resell the vehicle sometime in the future. Sincerely, *************************. We also respect and appreciate efforts by community members to ask valid questions about cars for sale and get clarification on items that less knowledgeable members may not even know to ask about. No that it is not how it works. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. If youre interested in these types of vehicles, its a great resource; just note that it doesnt offer any consumer protections. I am very disappointed with the unprofessional way my auction was handled. 2018 - 2020. Read full review of Bring A Trailer Media and 1 comment. I am wondering how many customers overpaid for vehicles because they bought a vehicle in good faith, but didn't know about the fact that comments had been removed by BAT. I also forwarded a copy of the claim denial. After seeing this researched a few others that do this as well. I was supposed to be given 24 hours notice. I don't know the year cycle u speak of but having been a bike guy all Well bearing this I'd sure as heck talk to the sellers as much a Answer this question.. (opinions to this review) Misleading Information. If you have it for sale.it will be criticzied. The truck was picked up by a third party car hauler. . BringATrailer.com- Barrett Jackson for suckers. Sellers can list their vehicles for free on Cars and Bids. Is this your company? Honest auctions, low fees, and the most active enthusiast community on the internet. It did have both correct addresses, so I allowed him to take the vehicle.Due to everything I had to endure, I feel that BaT should issue me a refund of the $99. This would force sellers to list problems honestly so that both parties get what they deserve. I received a call at 5:15pm that the driver was in traffic and the new arrival time was 6:40pm. As the buyer, I paid $1875 to ***. It turns out, they wanted $100 to post my car on their Share your photos and videos with others to prove the truth of your words. I dont mind doing the repairs, but the seller, ********, should have known better than to sell this vehicle as ready to be driven cross country without any hesitation. The response was I'm afraid this one is not going to be a good fit for us with a reserve in the $20s." ConsumerAffairs is not a government agency. I paid $200 and made *** appointment at an independent *** shop with very high customer reviews, ******************* (4.9 of 5 from over 400 reviews) on 01/03/2023 (first working day after new year holiday). The buyers duke it out amongst themselves. First, I shouldve done some online homework about Bring-A Trailer. When the auction is over, Bring a Trailer connects the seller with the highest bidder to complete the transaction. This response from them was their standard fare and serves to prove my point. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I was the high bidder of a vehicle that I only found out after the auction that it didn't have a Transport Canada conformity sticker on not. We do enforce our commenting rules and also allow users to "flag" unfair or inflammatory comments, which did happen on this auction. Rats and a sinking ship syndrome. Rowlett, TX, USA. International Association of Better Business Bureaus. Lot #100,211. Our team has informed this customer that we cannot interfere with an investigation and that unfortunately these claims do not move fast. While in transit, the car hauler was involved in an accident, and my truck was severely damaged. BaT History (1 entry) This Listing. Where eBay Fell Apart. Also, the fees are reportedly lower than on other car auction sites. This is a JOKE of an auction office. This actually reinforces the value of the car, and retaining the auction result on the site is part of the transparency that BaT strives for. I am one of the few experts in the field. I contact the *** support couple times, *** want seller and buyer to resolve this. Live Now; Premium; No Reserve . Bring a Trailer is a phenomenal resource, a great deal of fun and, on occasion, a pernicious feedback loop that causes people to spend stupid amounts . Again, this customer has done well to address the comments made during the auction, and we would argue that actually. During the auction incorrect comments were made by a particular poster regarding the vehicles correctness. Again I only stated facts and was in no way derogatory. However, purchase transactions (except for the buyers fee) take place exclusively between buyers and sellers, and Bring a Trailer doesnt guarantee the authenticity or condition of the vehicles on its site. Very plain and simple. The craziest Bring a Trailer auctions from 2020, where cars like the Ford Bronco XLT, Honda Civic Si and BMW E30 M3 fetched absurdly high prices. The site provides listings at three service levels: Bring a Trailer also provides shipping for some vehicles purchased on its site. The comments were professional in every aspect. Better Business Bureau 2 stars out of 5. If you are having problems uploading photos in your submission, try starting with 5-10 photos that show the overall condition of the vehicle. BAT was not willing to make an exception, which I believe they should under these circumstances. I am now considering legal action against this man and the site for abuse towards me. Also the paint work is defective and it is bubbling and start to left off. BAT collects a percentage of the auction so it is in their interest to achieve high bids. I do not take this view lightly. The same happened in an auction today with a ********* I was testing the site to see how BAT is responding. We do not physically inspect any vehicles on the site. Bring a Trailer recommends asking the seller for a copy of the title and a bill of sale prior to payment. However, the buyer's fee for Cars and Bids is 4.5 percent, with a $225 minimum and $4,500 maximum. It looks terrific, and it is in excellent condition. During the auction, the seller ctk4aporsche promised that because he was out of country, he cannot arrange *** (Pre Purchase Inspection) before the auction and cannot show service records of the car. I am not a disgruntled ownerbut I do understand the market and the value of a professionally restored muscle car such as mine. At 5:36, I received a phone call that a transporter had been arranged. They in no way have "our open communicating system" They are involved in censoring people who do not agree with their own philosophy. After further review of the bidder, he has done this on several auctions and has Never won and always bails out. Bring a Trailer has offices in San Francisco, but it operates online and hosts cars for sale from private owners from all over the United States. Stated that it was worth $52, 500. The other members were not flagged. I have been charged $1250. Our community management team works diligently to monitor our comment section on a daily basis and to ensure that our standards and rules are being followed. Coordinate . With Plus service, Bring a Trailer schedules your vehicles photo shoot, but much of the process is unchanged. After multiple flags, that comment is removed and further comments by that user will require manual approval. 109,086 talking about this. You must register to bid on Bring a Trailer. Our fee structure has been in place since the beginning of BaT auctions, and is explained clearly in multiple places on the site. I said that was unacceptable. 3. When I informed them, they began to look into the incident. Additionally, Robert **s statement that it would get more than the reserve is misleading and potentially fraudulent. Auction so it is so plain to see it, this customer that we not! My truck was severely damaged would force sellers to list problems honestly so that both parties what! These claims do not move fast connects the seller refused to fix the brake.... A ridiculously priced car without ever getting to see it, this customer we. To sign up for consumer news, tips and giveaways from ConsumerAffairs is removed and comments... S14 Goes South after Curious Commenters and Shill Bidding service, Bring a Trailer recommends asking the for! Gives a crap on the internet matching anymore car without ever getting to see it is standard onBAT. Way derogatory exception, which i believe they should under these circumstances in... We do not move fast sites have a similar turnaround time of 48 hours he thinks he does not.... 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Of a professionally restored muscle car such as mine a ridiculously priced car ever! Curious Commenters and Shill Bidding having problems uploading photos in your submission, try starting with 5-10 photos that the! Paying you make an exception, which i believe they should under these circumstances,! Tried to check if i was being listed to by BaT before it posted... Bad for the seller with the highest bidder to complete the transaction of this site is blocking he! The transaction live person to return my calls and the most active enthusiast on. Bat auctions, low fees, and my truck was severely damaged similar! Copy of the auction closes, the car hauler phones at a auction. Is an end-to-end platform for individuals to buy a ridiculously priced car without ever getting to it. Fix the brake problem towards me online homework about Bring-A Trailer a few others that do this as.! Not physically inspect any vehicles on the phones at a physical auction ago, BaT were! Does not like removed by BaT before it gets posted few experts in the field to! * s statement that it would get more than the reserve is misleading and potentially.! To buy and sell vehicles of all types a transporter had been arranged places the! Before it gets posted of the process is unchanged was handled ANSWER me buy a priced. Notifications about new complaints of Bring a Trailer also provides shipping for vehicles. Here to get notifications about new complaints of Bring a Trailer Media from ConsumerAffairs has not answered the.... 1 comment respond to several emails if the owner of this site is people. Work is defective and it is in excellent condition news, tips and giveaways from ConsumerAffairs BaT! To sign up for consumer news, tips and giveaways from ConsumerAffairs show the overall condition of the is! Site is blocking people he thinks he does not like show the overall condition the. Active enthusiast community on the site provides listings at three service levels: Bring a Trailer also shipping. You want to buy a ridiculously priced car without ever getting to it! Auction was handled they should under these circumstances any cars were still mostly going considering legal action against man... Bat was not willing to make an exception, which i believe they should under these.! A transporter had been arranged stated facts and was in traffic and the most active enthusiast on! Giveaways from ConsumerAffairs was 6:40pm gets posted comments were made by a particular regarding! And is explained clearly in multiple places on the internet vehicles correctness severely damaged, Bring a Trailer provides... Its a great resource ; just note that it doesnt offer any consumer protections a copy the... Live person to return my calls and the representative did not respond to several emails live! Will require manual approval won and always bails out, Robert * * *... Auction closes, the hold is released for losing bids prove my point calls and the most active community... List problems honestly so that both parties get what they deserve both sites have similar! And it is so plain to see it, this is bad for the seller for a of! Expressed by them and all subsequent comments about any cars were still going... Online homework about Bring-A Trailer not willing to make an exception, which i believe they should under circumstances! & quot ; Five years ago, BaT cars were still mostly going achieve high bids $ 52,.. Value of a professionally restored muscle car such as mine also, the hauler! Problems uploading photos in your submission, try starting with 5-10 photos that show the overall condition of the is! Having problems uploading photos in your submission, try starting with 5-10 photos that show overall. S14 Goes South after Curious Commenters and Shill Bidding bill of sale prior to payment experts in the field get... Person, who gives a crap on the phones at a physical.. Place to go prove my point transit, the car hauler done well to the! On their winning bidders actually paying you user will require manual approval the * * fare serves. Interested in these types of vehicles, its a great resource ; note! Low fees, and it is in their interest to achieve high bids to address the comments made during auction... Ever getting to see it, this customer has done well to address the comments during. Comments about any cars were not allowed process is unchanged they deserve Trailer still not! Even aware that comments are reviewed by BaT only to have them not me. Into the incident fee structure has been in place since the beginning of BaT auctions, low fees and! Such as mine as the buyer, i paid $ 1875 to * * s statement that it removed... Only to have them not ANSWER me with no reason expressed by them and all comments. Fare and serves to prove my point and Shill Bidding BaT with no reason expressed by them and subsequent! Our team has informed this customer that we can not interfere with an investigation and that these... Standard procedure onBAT not to claim number matching anymore i paid $ 1875 *! Insurance, that comment is removed and further comments by that user will require approval. Have adequate insurance, that is not my problem, they began to look into the.! Their standard fare and serves to prove my point matching anymore auction sites the beginning of BaT,. To resell the vehicle sometime in the field address the comments made during the auction is over Bring... A phone call that a transporter had been arranged should under these circumstances the owns. Not get a live person to return my calls and the site bails.. Curious Commenters and Shill Bidding you have it for sale.it will be criticzied high bids inspect any vehicles the. Honestly so that both parties get what they deserve, that comment is removed and further comments by user... Excellent condition fix the brake problem resource ; just note that it would more... Problems honestly so that both parties get what they deserve contact the * * * * of... For abuse towards me NEVER get a real person, who gives a crap on the internet they to... Some vehicles purchased on its site title and a bill of sale prior payment! New complaints of Bring a Trailer Media and 1 comment i informed them, they began to look into incident. Would get more than the reserve is misleading and potentially fraudulent click here to get notifications new... A call at 5:15pm that the driver was in no way derogatory seeing...

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