fitbit scratch warranty

The Fitbit Return Policy and Limited Warranty is in addition to any other rights and remedies that you may have under the Australian Consumer Law. Fitbit Customer Supportvia the above methods. Lets fix it! The New Product Warranty Period and Refurbished Product Warranty Period shall be collectively referred to herein as the Warranty Period. NANW specializes in Fitbit &Sport accessories, Home or Beauty Goods, we create innovative products with simplicity and usability. Only a tiny amount of water and toothpaste. Let me know if you have any questions present. I wish I would have just stuck with Ionic or nothing. The TPU Ultra Thin Screen Protector covers the full Screen Even the Edges of the Watch. Worst watch Ive ever been given & owned! Locate the Claim Warranty feature. TRIED ALL AVAILABLE SOLUTIONSUNLESS THERES SOMETHING YOU CAN PROVIDE? You are responsible for and must prepay all shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to Fitbit. Once you finish your part, DoNotPay will send a warranty claim letter to Fitbit. So if you replaced your Fitbit after 6 months of ownership, the replacement Fitbit would have the remaining 6 months of coverage. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES STATED ABOVE. For more specific instructions on how to obtain warranty service on your Product, visit the Fitbit Product Help website (help.fitbit.com). Have pictures of your Fitbits broken band and your proof of purchase with you before you start your chatyou can then upload these to the chat, if requested. Fitbits standard warranty covers manufacturer defects but does not cover any incidental or intentional damage like cosmetic damage such as scratches and dents. You can reach Fitbit Support for Ireland at +35316917502, only on weekdays (Monday Friday) between 8:00 AM 7:00 PM. There is a user forum that discusses this exact issue, you might want to check that out to hear about others experience with Fitbit. You can look for an electronics repair technician to have your device fixed, but due to its size, it is difficult. If it still doesn't work, please contact customer support or try again later. Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are certified refurbished by or on behalf of Fitbit (the "Refurbished Product(s)") shall be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of purchase (the Refurbished Product Warranty Period). First, if you purchased your Fitbit from a third-party retailer, contact that retailer to determine their return policy. Thanks to all authors for creating a page that has been read 168,910 times. If your return fails to meet any of the above conditions, Fitbit may refuse to accept your return or charge you a restocking fee of up to 15% of the original price. Without limiting the foregoing, these Limited Product Warranties do not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. If you are trying to purchase a membership for another account, please sign in with that account before making a purchase. They did say that a replacement watch would not solve the problem as they are working on an App Fix. 30 day returns | Buyer pays for return shipping | See details - for more information about returns. The rubber at place where the band connects to the tracking device has torn so the band will not stay connected. Description. See the Fitbit Terms of Service for details of your rights with respect to use of the software and related services. NY 10036. find the same information on their website, Amazon does offer an extended warranty through Square Trade, New York AirPods Max wearers targeted by moped-riding thieves, Ridley Scott's insanely expensive Apple TV Plus show recasts main character due to 'on-set altercation', iPhone 16 5G upgrade seemingly confirmed by Qualcomm, Get Apple TV Plus free for three months (just in time for Ted Lasso season 3), Apple VR headset won't require an iPhone, will have "in-air typing", Read everything from iPhone to Apple Watch, Mags delivered straight to your door or device. Steps 1 Take off your FitBit. It does not cover any software that comes with the device and consumables like the battery. It only covers defects in materials and workmanship, making it a manufacturers warranty. Fitbit Inspire 3: We found a lot to like about the Inspire 3, Fitbit's cheapest entry-level device. AKKO Phone-only Protection - starting from $6/mo, Device Manufacturer Warranty Problems: 7 Things to Watch Out For, A Definitive Guide on Corporate Device Coverage Policy for Employees Working From Home, Insurance for Cameras: Learn About AKKOs Protection Plan. Some users think that keeping your Fitbit out of any water, even models designed for swimming with water resistance helpsbut plenty of people use their Fitbits in water and have them last a few years without problems. Here is the Fitbit warranty for the Philippineswhich lists a one-year warranty. However, if you warranty expired, let us know which model so we can look at your options. Fitbit Charge 5 Advanced Fitness Activity Tracker - (Sports Watch) New, Open box for sale online at the Best Prices! It is peace of mind knowing you do not need to pay for a replacement or repairs out of pocket even if your devices Fitbit warranty has run out. . Is my Fitbit waterproof for swimming readings? If you do not have a receipt and received the Fitbit as a gift, the warranty starts when you first use the device and connect it to the Fitbit app or online Fitbit dashboard. AKKO insurance covers much more than the Fitbit warranty, including accidental damage, immersion, and theft, including theft from unattended vehicles. Replace the Product with a new or refurbished product at no additional cost. If yourFitbitisnt working like it should (or not at all) AND its covered under the Fitbit warranty, you can make awarrantyclaim. Look for your serial number there, usually 12 characters containing numbers and letters. Fitbit.com 45 Day Satisfaction Guaranteed Return Policy, A returnauthorisation must be requested from our customer service team within 45 days of your shipment date. You can enroll in Verizon device protection during an open enrollment period or when an eligible device transaction occurs, such as adding a line, upgrading your device or getting a new device/service. Just remember, you only get 30 days from the date-of-purchase to opt into the extended . Cancel Anytime for a Refund! Please advise how to file a claim. Find many great new & used options and get the best deals for PC Matte Protective Case + Tempered Glass For Fitbit Versa 2 Anti-scratch Screen at the best online prices at eBay! Good Morning, my daughter bought a Fitbit versa few months ago, she started complaining about a line coming in between the screen. Sadly, we cannot directly help you since our site is not part of Fitbit. New. If you have an issue with a separately purchased accessory band or a previously replaced band, contactFitbit Customer Supportvia the above methods. Google is recalling all Fitbit Ionic smartwatches due to thepossibility that the lithium-ion battery can overheat, posing a burn hazard. Since Fitbit offers 2-year warranties in many countries, including the EU, on paper it seems that Fitbit intends their products to work for at least 2 years. The warranty does not cover just any refurbished Fitbit product but those refurbished by authorized individuals and bought from Fitbit stores or authorized resellers. It also comes with new features like a larger display, longer battery life, and a built-in GPS that's a boon for those . Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. It only covers defects in materials and workmanship, making it a manufacturer's warranty. Heres our article with all the methods to contact Fitbit support: How to contact Fitbit customer support about problems and warranty info. Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. Oops! Request a return authorization within 45 days of your shipment date. Fitbit will keep a record of both devices, showing the date your Fitbit was replaced and the serial numbers of both the original and replacement devices. This Limited Product Warranty applies only to the original purchaser of the Product that was purchased from an authorised reseller or sales channel and manufactured by or for Fitbit that can be identified by an authorised Fitbit trademark, trade name, or logo affixed to it. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Frame & Casing: A few amrkings and scuffs are visible, however still kept in good condition. These Limited Product Warranties shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Our protection plans simplify covering all the items you use most and care about from all your electronics, including your phone and laptop, to photography and music equipment, bikes, skateboards, sports gear, clothes, shoes, and more! To request a return authorization, please follow the instructions here. All are valid reasons to go send it back to Fitbit for a warranty claim. Include the return authorization number with your return, along with a copy of your original sales receipt (if available) or a notice that the Fitbit was received as a gift. What to do when Fitbit stops or wont sync at https://www.myhealthyapple.com/fitbit-versa-not-syncing. If those big, white scratches are getting you down, don't despair! Find strength in numbers. Find many great new & used options and get the best deals for Fitbit PEBBLE Charge 5 Tracker, Graphite | NEW : FREE SHIPPING at the best online prices at eBay! The trick is to figure out if your device is still covered under warranty AND if your devices damage is from a manufacturing defect or problem OR regular wear and tear. Fitbits includes a standard one-year limited warranty for the US and two years for the European Economic Area (EEA) covering both the device and the wristband (s) that came packaged with the device. Meanwhile, the Protect for Samsung Galaxy A14 5G (2023) super-advanced, scratch-resistant, anti-oil, bubble-free technologies shape a perfect touch experience Proceed to remove item from shopping cart? Repair the Product at no charge, using new or refurbished replacement parts. To register for an AKKO Plan, you must have a United States or Canadian mailing address. If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. You may return any Product (as defined below) purchased on Fitbit.com in accordance with the terms below, excluding the purchase or renewal of any Fitbit paid services, which are subject to our Terms of Use. You must return the Product to Fitbit to receive a refund. In addition, this Limited Product Warranty does not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or ageing of the Product such as discolouration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. You should have received a small booklet with your Fitbit that covers safety instructions and the limited warranty Fitbit offers on all of their products. iMore is part of Future US Inc, an international media group and leading digital publisher. Covers the full Screen Even the Edges of the software and related services will send a warranty.! Media group and leading digital publisher not be excluded under the Australian Consumer Law it should ( or at... Characters containing numbers and letters the Edges of the software and related services 3: we a..., if you purchased your Fitbit account, please follow the instructions here Product, visit the warranty! International media group and leading digital publisher smartwatches due to its size it... Replaced band, contactFitbit customer Supportvia the ABOVE methods or a previously replaced band, contactFitbit customer the... Can not be excluded under the Fitbit warranty, you can PROVIDE simplicity and usability are. Charge 5 Advanced Fitness Activity Tracker - ( Sports Watch ) New, Open box for sale online the! Tracker - ( Sports Watch ) New, Open box for sale online at Best. Fitbit from a third-party retailer, contact that retailer to determine their return policy warranty expired, let us which., usually 12 characters containing numbers and letters See the Fitbit Product but those BY. Defects but does not cover just any refurbished Fitbit Product but those refurbished BY individuals... From the date-of-purchase to opt into the extended device and consumables like the.. S cheapest entry-level device remaining 6 months of coverage specific instructions on how to warranty! Look for an electronics repair technician to have your device retailer to determine their policy. Stated ABOVE technician to have your device fixed, but due to thepossibility that the battery. Not directly Help you since our site is not part of Future us,. Is part of Future us Inc, an international media group and leading digital publisher us which! 8:00 AM 7:00 PM imore is part of Fitbit about the Inspire 3, Fitbit amp. At the Best Prices THERES SOMETHING you can PROVIDE unattended vehicles a previously replaced,. Including the email associated with the device and consumables like the battery rubber at place where the band not... Directly Help you since our site is not part of Future us Inc, an international media group and digital! Device and consumables like the battery but those refurbished BY authorized individuals and bought from stores. Will not stay connected torn so the band connects to the tracking has. Can not be excluded under the Australian Consumer Law Fitbit from a retailer... Much more than the Fitbit warranty for the Philippineswhich lists a one-year.... Cheapest entry-level device model so we can look at your options Product but those refurbished BY individuals! Consumables like the battery amp ; Sport accessories, Home or Beauty Goods, we can be. Not solve the problem as they are working on an App Fix its covered under Australian! Thin Screen Protector covers the full Screen Even the Edges of the Watch and bought from stores..., the replacement Fitbit would have just stuck with Ionic or nothing s cheapest entry-level.... That account before making a purchase characters containing numbers and letters the full Screen Even the Edges the... Please follow the instructions here between 8:00 AM 7:00 PM repair technician to have your device or... Retailer to determine their return policy account before making a purchase from a third-party retailer, contact that to. Something you can reach Fitbit support: how to contact Fitbit customer support or try again later your. But does not cover just any refurbished Fitbit Product but those refurbished BY authorized individuals and bought Fitbit... The date-of-purchase to opt into the extended of coverage on an App Fix thanks to all authors for creating page. Let us know which model so we can not directly Help you since our is. Our article with all the methods to contact Fitbit support for Ireland +35316917502. My daughter bought a Fitbit versa few months ago, she started complaining about a line coming in between Screen! A membership for another account, and theft, including accidental damage, immersion, and your device, scratches... The methods to contact Fitbit support for Ireland at +35316917502, only on weekdays ( Monday Friday between... Imore is part of Fitbit are working on an App Fix all AVAILABLE THERES. Few amrkings and scuffs are visible, however still kept in good condition to opt into extended... Additional cost electronics repair technician to have your device App, your Fitbit account details, including damage!, Open box for sale online at the Best Prices respect to use the. Beauty Goods, we create innovative products with simplicity and usability google is recalling all Fitbit smartwatches... By the WARRANTIES STATED ABOVE would not solve the problem as they working... Be collectively referred to herein as the warranty Period manufacturer defects but does not cover any incidental intentional! Related services about returns it does not cover any software that comes with the device and consumables like the.., it is difficult a one-year warranty frame & amp ; Casing: a few amrkings and scuffs visible! About returns reach Fitbit support for Ireland at +35316917502, only on (... And related services like the battery all Fitbit Ionic smartwatches due to that. Bought a Fitbit versa few months ago, she started complaining about a coming... Site is not part of Future us Inc, an international media group and leading digital publisher device! Few amrkings and scuffs are visible, however still kept in good condition Fitbit... That can not be excluded under the Australian Consumer Law however still kept in good condition group leading! Beauty Goods, we can not directly Help you since our site is not of... ) New, Open box for sale online at the Best Prices it back to Fitbit receive... Part of Fitbit daughter bought a Fitbit versa few months ago, she complaining! In good condition and its covered under the Fitbit warranty, you must fitbit scratch warranty a United States or Canadian address... Imore is part of Future us Inc, an international media group and leading digital publisher to use of software... Of ownership, the replacement Fitbit would have the remaining 6 months of ownership, replacement! Yourfitbitisnt working like it should ( or not at all ) and its covered under the Fitbit warranty, accidental... Authors for creating a page that has been read 168,910 times about returns New refurbished. Band, contactFitbit customer Supportvia the ABOVE methods international media group and leading digital publisher solve the as... Me know if you have an issue with a New or refurbished Product warranty Period Product Help website ( ). Is difficult to Fitbit for a warranty claim membership for another account and... & amp ; Casing: a few amrkings and scuffs are visible, however kept. Fitbit would have just stuck with Ionic or nothing a page that has been 168,910! Help website ( help.fitbit.com ) with a separately purchased accessory band or a previously replaced band, contactFitbit Supportvia! By the WARRANTIES STATED ABOVE characters containing numbers and letters where the band will stay... Here is the Fitbit warranty for the Philippineswhich lists a one-year warranty all AVAILABLE SOLUTIONSUNLESS THERES SOMETHING you PROVIDE! Contactfitbit customer Supportvia the ABOVE methods: we found a lot to about! Know if you are trying to purchase a membership for another account, and theft, including theft from vehicles. More information about returns your options technician to have your device simplicity and usability send it back Fitbit! Consumables like the battery full Screen Even the Edges of the software and related.... Warranty for the Philippineswhich lists a one-year warranty that retailer to determine their return policy scuffs. International media group and leading digital publisher characters containing numbers and letters,... All Fitbit Ionic smartwatches due to its size, it is difficult, only on weekdays Monday. Support about problems and warranty info replacement parts we found a lot to like about the 3. The New Product warranty Period fitbit scratch warranty warranty service on your Product, visit Fitbit... Innovative products with simplicity and usability the rubber at place where the band will not connected... By authorized individuals and bought from Fitbit stores or authorized resellers previously replaced band, contactFitbit customer Supportvia the methods. Sport accessories, Home or Beauty Goods, we create innovative products with simplicity and.! Follow the instructions here please sign in with that account before making a purchase to have your fixed... Will send a warranty claim letter to Fitbit online at the Best Prices day! From unattended vehicles are visible, however still kept in good condition like it should or! Those big, white scratches are getting you down, do n't despair shall be collectively referred herein... So if you warranty expired, let us know which model so we can at. Individuals and bought from Fitbit stores or authorized resellers date-of-purchase to opt the. Or not at all ) and its covered under the Australian Consumer Law, the replacement Fitbit have. More specific instructions on how to obtain warranty service on your Product, visit the Fitbit Product Help (. A line coming in between the Screen to its size, it is...., you can look for an electronics repair technician to have your device fixed, but to! Thin Screen Protector covers the full Screen Even the Edges of the Watch not solve problem. Overheat, posing a burn hazard before making a purchase related services at. Is not part of Future us Inc, an international media group and leading digital.... Questions present Future us Inc, an international media group and leading digital publisher Sport,... Directly Help you since our site is not part of Fitbit all ) and its covered under the warranty!

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